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Troubleshooting
Fix device, fermentation, and connection issues, and look up error codes.
Articles
- Fixing device issuesCheck these when there is a problem with the device itself, such as power, the screen, heating and cooling, or noise. If the issue remains, contact us at support@toasterz.team.
- Fixing fermentation issuesCheck these when the height isn't measured, the starter looks wrong, or fermentation or storage stops.
- Fixing connection issuesCheck the guides below if the app can't find the device or Wi-Fi won't connect. Even without the app, the device's fermentation features work as usual.
- Understanding error codesError codes appear in the lower area of the LCD. If the same code keeps appearing after following the steps, contact customer support.
Need more help?
Email us or send us a message. We reply during support hours.
- support@toasterz.team
- Hours
- Monday – Friday, 10:00 – 17:00 (KST)