Device issues

Check these when there is a problem with the device itself, such as power, the screen, heating and cooling, or noise. If the issue remains, contact us at support@toasterz.team.

The LCD stays off after power-up

Check the following:

• Are you using the included adapter (or a USB PD 12 V, 36 W+ adapter)?
• Try unplugging the cable and plugging it back in.

It won't heat or cool

Check the following:

• Are the power cable and adapter connected properly?
• Is the LCD button lit?
• Is the container in place?
• Is there at least 150 ml of starter?
• Are the vents clear, with at least 10 cm (4 in) from walls?

It's too noisy

Check the following:

• Is it on a flat, stable surface?
• Are there obstacles nearby, or towels or debris under it?

Water droplets form on the lid and inside

Because the unit cools with a Peltier module, condensation can form. This is not a fault. Wipe it dry with a cloth after use.

Water got inside the unit

1. Unplug the power cable.
2. Let it dry completely in a cool, well-ventilated place.
3. If it still doesn't work after drying, contact us at support@toasterz.team.