SourFriend User GuideTroubleshooting
Issues during fermentation
Check these when the height isn't measured, the starter looks wrong, or fermentation or storage stops.
No height reading
Check the following:
- Did you put the container in with its lid on?
- Is there at least 150 ml of starter?
- Is the sensor inside the lid clean? If not, wipe it gently with a dry cloth.
The starter has dried out
Check the following:
- Is the room humidity 30% or higher?
- Did you open the lid often during fermentation?
- Storing in Storage Mode for more than 14 days can dry the top.
It says there is too much or too little
Use 150–300 ml of starter. Outside this range, error code 015 (too much) or 016 (too little) appears and the routine stops.
It stopped during fermentation or storage
Check the error code on the LCD. The fix depends on the cause, such as low power (011), cooling or heating problems (012, 013), or height measurement (014).
Need more help?
