SourFriend User GuideTroubleshooting

Issues during fermentation

Check these when the height isn't measured, the starter looks wrong, or fermentation or storage stops.

No height reading

Check the following:

  • Did you put the container in with its lid on?
  • Is there at least 150 ml of starter?
  • Is the sensor inside the lid clean? If not, wipe it gently with a dry cloth.

The starter has dried out

Check the following:

  • Is the room humidity 30% or higher?
  • Did you open the lid often during fermentation?
  • Storing in Storage Mode for more than 14 days can dry the top.

It says there is too much or too little

Use 150–300 ml of starter. Outside this range, error code 015 (too much) or 016 (too little) appears and the routine stops.

It stopped during fermentation or storage

Check the error code on the LCD. The fix depends on the cause, such as low power (011), cooling or heating problems (012, 013), or height measurement (014).