Limited warranty

Toasterz Inc. warrants SourFriend hardware against defects in materials and workmanship under normal household use.

Warranty period

• Standard: 2 years from the original delivery date.
• Register within 30 days: Register your product within 30 days of delivery to add 2 more years — up to 4 years in total.
• Registration extends only the warranty period. It does not reduce any rights you have under law.

Who and what is covered

• Covered customer: The original end-user purchaser, or the person who received the new product as a gift. Proof of order and delivery date may be required.
• Covered product: The SourFriend device and Toasterz-branded accessories in the original package.
• Not covered: Food, starter, consumables, and third-party adapters, cables, or accessories.

What Toasterz will do

For a covered defect, Toasterz may repair the product, replace it with the same or a functionally equivalent product, or refund the original purchase price if repair or replacement is not reasonable. Toasterz pays reasonable diagnosis, parts, labor, and standard shipping costs for covered service when you follow the service and packing instructions.

What is not covered

• Damage caused by accident, misuse, liquid, blocked ventilation, improper storage, external causes, wear, cosmetic changes, use outside these instructions, or incompatible power accessories.
• Damage caused by unauthorized repair or modification. Third-party service alone does not cancel the warranty.
• For expired or non-covered service, you pay approved costs. Toasterz provides an estimate before paid work begins.

Getting service

• Contact support@toasterz.team before sending the product, and follow the service instructions. Include proof of order and delivery date if requested.
• Don't send food or starter with the device.
• Keep the original box and inserts for safe shipping. The box is not a warranty condition, but damage caused by inadequate packing is not covered.

Your legal rights

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Returns for reasons other than defects follow the return policy that applied when your order was placed.

Warrantor: Toasterz Inc., 16 W. 32nd Street, Ste 503, New York, NY 10001, USA · support@toasterz.team